Terms & Conditions
The Client
The 'client' is deemed to be the instructing party, whether the home owner or the home owner's agent and will be liable for payment of the fee. When our energy report is carried out.
The Inspectors
Southwest Energy Assessors are Government qualified and licensed Energy Assessors and provide Energy Certificates for UK dwellings. They will be the 'inspectors' acting for the client.
Receipt of instructions
Instructions will be deemed to have been received from the client to the inspectors by telephone, email, fax, or post. Instructions will be acknowledged by the inspectors by email or post.
Fees
The fee will be according to the Inspector's fee structure as at the time that the instruction is received as advertised on our website.
Payment
- Payment for the EPC is required on the day of order or prior of inspection date of your home.
- Payment for trade clients must be received within seven working days from receipt of the invoice term agreed.
14 or 30 day accounts are available upon request. - Payment methods are World Pay online / card payment over the phone / cheque or cash by post prior to inspection.
Scope of the survey
The scope of the survey will be that laid out by the legislation current at the time of the inspection and will be set out on page four of the Certificate. An example report can be seen at www.southwestenergyassessors.co.uk. The Certificate will be automatically lodged by the Inspector on the Government certified database which will be available for inspection by the client.
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